Responsible Gambling
Gambling should remain a form of entertainment, and it carries financial risk and the possibility of loss. LottoGo supports responsible gambling and provides tools and information to help you stay in control. As a UK Gambling Commission-licensed operator, LottoGo participates in GAMSTOP, the national self-exclusion scheme, and offers on-site self-control tools as your first line of defence. This page summarises the main principles and safeguards available. Only play with money you can afford to lose, and never treat betting as a source of income. For related rules, see the Terms & Conditions and Privacy Policy.
Minimum age
Participation is restricted to individuals aged 18 or over. Protecting minors is a priority: age is verified before you can deposit or play, and accounts without valid age confirmation are restricted or closed. Keep your LottoGo login credentials away from anyone under 18, and consider blocking software such as GAMBAN or Net Nanny on shared devices.
Self-control tools
A range of tools is available to help you manage your activity, accessible from your account dashboard.
Deposit, loss and time limits
You can set daily, weekly or monthly deposit and loss limits, along with stake and session-time limits, to keep play within a planned budget. Reality-check reminders can be enabled to alert you at set intervals during a session. This is especially important for fast-moving instant win and casino games.
Cool-off and self-exclusion
A cool-off period lets you pause your account from 24 hours to six weeks. Self-exclusion is available for longer periods, from six months to five years. During these periods, access to gambling is blocked and marketing is stopped. Because LottoGo is UKGC-licensed, you can also register with GAMSTOP to self-exclude across all UK-licensed operators at once.
How to self-exclude
- Open the Responsible Gambling section in your account settings.
- Choose the cool-off or self-exclusion period that suits you.
- Confirm the request; access is blocked as soon as it is applied.
- For extra protection, register with GAMSTOP and install gambling-blocking software such as GAMBAN on your devices.
Warning signs
Gambling problems can show through several signs. Consider taking a break or seeking support if you notice any of the following.
- Betting more than you can afford to lose
- Chasing losses with bigger bets
- Neglecting work, studies or relationships
- Gambling to escape stress or negative feelings
- Losing track of time or money spent
Official help resources
If you feel gambling is becoming hard to control, support is available. Asking for help early makes a difference.
- LottoGo self-control tools — deposit, loss, session limits, cool-off and self-exclusion in the account dashboard
- GAMSTOP — free national self-exclusion across all UK-licensed gambling sites (gamstop.co.uk)
- GamCare — counselling, live chat and support groups (freephone 0808 8020 133)
- BeGambleAware.org — advice and self-assessment for players in the UK
Responsible gambling data privacy
Information you provide in connection with limits or self-exclusion is treated confidentially and in line with the Privacy Policy. 18+. Gambling can be addictive; please play responsibly.